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GUEST ENTRY POLICY

COVID-19 HEALTH CHECK REQUIRED

The 2021/2022 season is underway and we are delighted to welcome back thousands of guests for hit Broadway shows, world-class concerts, superstar comedians, dance and upcoming family and holiday spectaculars. Like many other venues in Florida and around the country, we have implemented temporary guest entry protocols as part of our commitment to the safe enjoyment of performances at the Broward Center for the Performing Arts and The Parker.

  • All guests age 2 and over are required to wear a suitable face covering while inside the theater, except when eating or drinking in designated areas.
  • All guests age 12 and over are asked to provide documentation of a recent negative COVID-19 test.
  • OR, fully vaccinated guests have the option of providing documentation of full vaccination status as an alternative.

Entry Policy Details

  • All guests age 2 and over are required to wear a suitable face covering consistent with Centers for Disease Control (CDC) guidelines (completely covering the nose, mouth and under the chin) while inside the theater, except when eating or drinking in designated areas.
  • All guests age 12 and over are required to present documentation (printed or digital) to event staff before entering the theater showing a negative COVID-19 PCR test result conducted within 72 hours prior to the performance, or a negative COVID-19 Antigen test result conducted within 24 hours prior to the performance start time, OR
  • As an alternative, fully vaccinated guests have the option of presenting documentation (printed or digital photo) to event staff showing full vaccination status (i.e., completion of final dose at least 14 days prior to the performance date).
  • Matching photo ID is required for adults 18 and over.
  • It is the responsibility of the original ticket purchaser to communicate these policies to their guests or whomever they are providing tickets to.
  • Performance ticket holders who do not comply with these policies may be required to leave the theater without refund.

Commitment To Health & Safety

The Broward Center continues to closely monitor local COVID-19 data and follow the guidance of public health authorities including the Centers for Disease Control (CDC) and our advisors at Cleveland Clinic  to inform  our guest entry protocols. Based on continued and sustained improvement of local COVID-19 conditions across Broward County, specific entry policies and guidelines are subject to change and will be communicated to ticket holders in advance of performances.

Our health & safety advisors recommend that theaters consider amending guest entry policies based on the level of community transmission of COVID-19 in their geographic area. When the risk level in our region is determined to be moderate for a sustained period of 2 weeks, we may relax some of our guest entry protocols in line with this guidance. To learn more about transmission levels in Broward County, visit the CDC County View.

We remain committed to the health & wellbeing of our audiences and artists as well as our staff and volunteers. We are grateful to our health advisors who have helped guide us through this challenging time. Many touring artists are requiring specific protocols for audience, staff, and crew members in order to perform in our venues. Following the protocols requested by artist management ensures that we can serve our community and continue to present the best in entertainment.

Thank you for your understanding and cooperation in helping us to create a safe and enjoyable experience for all. Review our Health & Safety Guidelines for full details.

Frequently Asked Questions

WHAT IS PROPER DOCUMENTATION OF A NEGATIVE COVID-19 TEST RESULT?

The documentation of a negative test must meet these three (3) requirements:

  1. The test result must be a PCR COVID-19 test (sometimes referred to as a molecular test), or an Antigen COVID-19 test (rapid) conducted by a laboratory.
  2. The test result must be negative and from a test conducted within 72 hours for PCR or 24 hours for Antigen (rapid) of the scheduled start time of the performance.
  3. The test result can be printed or digital (including an email or text message from the test provider displayed on a phone or electronic device), and must clearly reflect the name of the guest, the date of the test, the type of test performed, and the negative test result.

Testing is free, easy and fast at hundreds of locations throughout Florida. To find a testing site near you, please visit: Test Site Finder.

 

WHAT IF I AM FULLY VACCINATED AGAINST COVID-19?

Fully vaccinated guests have the option of providing documentation of that status instead of providing documentation of a negative COVID-19 test result.

Acceptable documentation may be the original vaccination card, a printed copy of the vaccination card, or a digital copy of such card.

Proof of full vaccination means that the last vaccination dose has been administered at least 14 days prior to the performance date; if the dose is from a two-dose vaccination series, full vaccination status is not met until 14 days after the second dose.

WILL THE VENUE BE MAKING COPIES OR RECORDS OF ANY DOCUMENTATION?

No. Our staff will review the documentation you provide, but will not require or retain any duplicates of your documentation.

HOW ARE YOU VERIFYING THAT DOCUMENTATION IS VALID?

We have a fundamental belief that most people are honest. Our staff will be trained to recognize valid documentation, which is one of several layers of health and safety protocols being implemented. Matching photo ID will be required for adults 18 and over.

I AM INELIGIBLE TO BE VACCINATED OR HAVE CHOSEN NOT TO BE VACCINATED. AM I ABLE TO ATTEND A PERFORMANCE?

There are many reasons why our guests may be unvaccinated and nothing in this policy requires any guest to provide documentation of vaccination. Providing verification of a recent negative COVID-19 test is acceptable. There will be no separate sections for unvaccinated or vaccinated guests.

I AM FULLY VACCINATED OR HAD A RECENT NEGATIVE COVID-19 TEST. AM I STILL REQUIRED TO WEAR A FACE COVER?

Yes. Face coverings are required for all guests age 2 and over, staff, crew and volunteers in public areas, including our classrooms and theaters. Based on guidance from health authorities, face coverings must completely cover each person’s nose, mouth and chin. Neck gaiters, open-chin triangle bandanas and face coverings containing valves, mesh material or hole are not acceptable alternatives.* (*Any exceptions require documentation as noted on our Accessibility Information webpage).

WHAT IF I WOULD RATHER GET A REFUND?

Refunds are available for anyone who submits confirmation of a positive test result in the ten-day period prior to the performance. For tickets purchased through resale or third-party sites, please contact those purchase sites directly to determine their refund policies.

For more information, please read Our Promise or contact THE PARKER’s Box Office here.

 

Updated 11/17/2021